:: Case study / Field sales
Field sales tracking that works without signal
Spectrum Solution’s agents move between sales sites all day. Managers needed live location and attendance, and agents needed an app that kept working when the network dropped.
Client: Spectrum Solution
Qatar
iOS
The brief
Spectrum Solution in Qatar wanted an app where its field sales agents could log in every day, mark attendance and share their live location as they moved between sales locations.
Managers wanted accurate working hours and GPS-based location data to understand productivity, plan routes and manage field sales more effectively. We agreed to build everything into one custom iOS app, with a dedicated team of a business analyst, a UI/UX designer, a senior solution architect and senior developers working on it from scratch.
:: The challenges
What made it hard
01
Live location, light on battery
Real-time GPS tracking without draining phones that have to last a full working day.
02
Spotty networks
Attendance and location that stay reliable when agents lose signal.
03
Simple in the field
An interface agents can use in seconds between sales calls.
04
Precise geofences
Alerts for managers when agents enter or leave defined zones.
05
Sensitive employee data
Location and attendance logs protected with strong encryption.
06
Ready to grow
Room for more users and features without a rebuild.
How the app fits together
Everything lives in one iOS app, with agents and managers seeing different views. On the phone, location is captured at set intervals rather than continuously, and every check-in, check-out and location point is stored locally first. When the connection returns, the app syncs with the cloud, so managers get a complete record whatever the network did during the day. All employee and location data is encrypted.
:: What we built
Everything in the app
Real-time location tracking
Managers see where agents are, to help with route planning and resource allocation.
One-tap attendance
Agents check in with a tap, and check-ins and check-outs are also recorded automatically by location.
Offline mode
Data is stored on the phone and synced to the cloud as soon as signal returns.
Battery optimisation
Location captured at intervals so the app lasts a full day in the field.
Geofencing
Predefined zones with notifications when agents arrive or leave.
Data privacy and security
Strong encryption on employee, attendance and location data.
Intuitive interface
Designed for agents who need to get in, log, and get back to selling.
Scalable architecture
Built to add users and features as Spectrum Solution grows.
:: Delivery
How we delivered it
Platform
iOS
Team
Business analyst, UI/UX designer, senior architect, senior developers
Built
From scratch, as a custom app
Designed for
More users and features over time
:: The result
What the client got
Visibility
A clear view of where the team is and when
Attendance
Accurate check-ins without manual entry
Operations
Better route planning and field decisions
Security
Employee data encrypted and protected
:: In the client’s words
AW
Abdul Wajeed
Manager, Spectrum Solution
:: Related services
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